9th September 2021 | Chiswick

Manager’s Welcome

Welcome to September’s newsletter. I trust everybody had a lovely summer, and that even if you weren’t able to travel, you were able to take the opportunity to relax and unwind.

After an extremely challenging 18 months for everybody, it certainly seems now that with the reopening of schools and colleges for this academic year, and the return of many people to the workplace, we are, albeit slowly, on the way to seeing some form of normality restored.

If you have been back in the club recently, you will know we have made a few changes:

  * Swim lanes are no longer bookable, nor are the steam room/sauna
  * All lockers are now reopened and available for use
  * Hairdryers are now back in use, and towels are back for use
  * Normal opening hours have returned
  * Café now operating a full menu

However, we have kept some measures in place to ensure we continue to do our part, and as a result are asking members to please keep wearing masks when moving around the club, but not whilst exercising. We will also maintain our enhanced cleaning regime, with more cleaning hours across the club, and cleaning equipment available for members to use. Hand sanitisers are still available for use throughout the club, and we do have face masks at Reception if you find yourself without one.

National Fitness Day - Wed 22nd Sept

National Fitness Day is the biggest and most visible annual celebration of physical activity.
To help celebrate it, we are having a FREE club open day all day where everybody is invited to get active for the day.
Invite your friends & family for a free open day by sending them this link https://www.roko.co.uk/chiswick/offers/nfd

Fitness

As has traditionally been the case, we have launched a new timetable for September, and included plenty of new classes to ensure everybody is able to attend the classes they love. We have additional Spin, Yoga, Pilates, Body Conditioning and Stretch classes to name but a few, and our ever popular instructors are here, waiting to welcome you to their classes! There is no better time to try something new – all our classes are suitable for all levels, and instructors will give different options if you are newer to the class.

If you are just coming back to the club for the first time in a while, we are here to help, and would love to see you back once more. If you are looking for a refresh to your normal fitness routine, why not book in an induction with one of our fitness coaches, who can design a complementary 4-6 week programme to suit your goals. Our personal trainers are available for 1-2-1 sessions on a more frequent basis to keep you on track.

Barrier Update

We are unfortunately experiencing a long delay in this being repaired, and we are aware of the impact this has on parking spaces, particularly at the weekend. The barrier is maintained not by ourselves, but by the company who manage the grounds themselves on behalf of our landlords. I understand from them that there has been a delay in getting the parts needed to repair the frame to the barrier, after it was driven in to, and badly damaged. Please be assured that we are in contact with them daily to find out when this will be resolved, and will update everyone as soon as we can.

Spa Update

As you are likely aware, our Spa has been closed due to some poor workmanship from an external contractor. Whilst we have been working hard to rectify this, we have recently experienced a further setback with the main pump for the Spa failing completely. As now seems to be the case, we are experiencing challenges in getting the necessary part here, however we are working as quickly as we can to get this done, and trying as many different suppliers to locate this as possible. When we have an exact date, we will communicate this. I appreciate this is frustrating and I can only apologise, and assure you we are doing everything we can to reopen it.

As always, thank you once again for your loyalty to the club. We very much look forward to seeing everyone again soon.

Kati & Your Roko team