30th December 2019 | Portsmouth

Manager’s Welcome

As we move into this New Year – it’s always a good time for reflection. As I‘m new into the club, a great time to make a pledge.

Our pledge this forthcoming year is to have an engaged customer experience. I expect us to be delivering a relevant, consistent and positive brand experience in 2020.

To this end I will use as much of my time as possible to listen and gain some feedback, as we need to understand our current and future members better and focus ONLY on delivering what they actually want in the way they want it: NOT on what we want or what we think they might want.

I hope to see you in club very soon, and from myself and the team at Roko Portsmouth I would like to wish you a very Happy New Year.

Health and regards,

Matt Norris and your Roko Portsmouth Team
 

refer a friend who joins

& you both get a limited edition roko workout top

As a Roko member, you've already committed to achieving your goals - and we're here to support you. But did you know that you are more likely to achieve your fitness goals with a workout buddy? 

So introduce a friend to Roko and you'll both benefit from the additional motivation that you will provide to each other. PLUS, when you refer a friend right now and they decide to join, then they'll pay no joining fee and we’ll give you both a limited edition Roko workout top. Simply click here to refer your friends now: https://www.roko.co.uk/portsmouth/offers/tshirt

Club News

Great News!!! Sparkly digital enhancements to Your Roko experience have landed and are also coming soon…

Your Online Account has landed!
We have launched an online portal where you can manage aspects of your Roko membership; you are able to change your PIN, update your communication preferences and make payments.  You are also able to book and cancel classes through your online account.

Login is available on the Roko website through the prominent login button and you use Member ID and PIN as per the Roko App.

Make sure we’ve got your correct email address as you cannot access the benefits of Your Online Account without a correctly registered email address.

NEW Roko App coming mid January!
The current Roko App has been a great success allowing you to always have your club in your pocket with quick and easy access to book your favourite group exercise classes. 

We are launching a NEW Roko App in mid-January 2020 which will enable more members to benefit from using the Roko App. 

The NEW Roko App will feature Your Workouts, Workout History, Training Programmes and Connected Fitness Apps in addition to booking your favourite group exercise classes.

Your Workouts – you will have access to a huge library of exercises to create and track your own workouts on the Roko App.
Connected Fitness Apps – the NEW Roko App allows you to connect all your Fitness Apps giving you a fitness hub that pulls together all your fitness training information.
The NEW Roko App will replace the current Roko App and we will send you a full invitation to download the NEW Roko App in mid-January when it’s ready for launch.

Make sure we’ve got your correct email address as you cannot access the benefits of the NEW Roko App without a correctly registered email address.

Fitness News

Be part of our pledge
We will be launching our 2020 Goal Pledge together stronger campaign: - The team will be asking you to find a goal and commit to it for 2020. We will make a record of your pledge and help you commit to the pledge all the way through the year. We will measure your progress and every 30 days help you revisit your 2020 pledge.

We can help set realistic, achievable goals and offer some help along the way.

#togetherstronger

You can also receive a free 30 – 60 minute Personal Training session for just committing a pledge!

You will see the team setting up around the club taking pledges.

For further information please ask at Reception or the Fitness Desk.

Group Fitness

New Timetable
Please make sure that you are booking in for classes BY USING THE APP and turning up for them as this is how we will be measuring this and basing a lot of the decisions on this information.

We ask you all kindly that when unable to attend a class you have booked please cancel yourself out as we need to utilise the waiting lists. We will be taking class registers before classes in January – so we can monitor No Shows.

 LES MILLS Launch Saturday 4th Jan
We will be launching the latest releases of our programs early in 2020 !

Grit / Body Combat / Body Pump / Sh’Bam / Body Balance / Body Attack

See information in club for our new timetable and our launch program!

Functions

For attention of our members - our Café / Bar is now available for bookings in 2020 – If you have an event or a celebration coming up this year please do not hesitate to contact:-  LRyan@portsmouth.roko.co.uk

Swim Lessons

Our Swim lessons will re-start the week commencing January 6th 2020..

Café / Bar

Keep your eyes open for our Special Offers ( New for 2020 ) We will be launching a weekly offer in the café Bar….